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*Please Note: This page constitutes our official Disclaimer and T&C's.

  • i have an itching burning reaction - help?
    After serving 30 000+ deodorants to our magical community, the most important thing you need to know is about a possible reaction: ​ Every human being alive hosts Candida Fungii (Candida Albicans) in their bodies and on their skin. When in balance candida does not cause problems; but when overgrown in causes thrush. Candida LOVES a warm and moist environment - which is exactly what your armpits will now become once you allow them to sweat again - as nature intended. And, because candida is a fungus not a bacteria; the bicarb in our deo won't kill it. Furthermore Candida overgrows when the PH of its environment is off balance (in this case your underarms). ​ Natural Deodorants contain Sodium Bicarbonate which changes the PH of the surface of your skin. Bicarb is an alkaliser. Normal skin has a PH of 5.5. The armpits are 6.0; and Bicarb is a whopping 9.0. ​ Many customers refuse to trust my instruction of 1 swipe up and 1 swipe down per armpit per day and overuse the deo. This will almost undoubtedly cause thrush in the armpit. ​ Symptoms here include: itching, dry skin, flaking, darkening, painful lumps, and pimple-like cysts. Armpit thrush SUCKS! The best way to prevent it is to be vary sparing with your deo - because a tiny bit goes a very long way. ​ Furthermore, if you do have other factors going on in your body (eg. poor gut microbiome etc) you could still get this "bicarb burn". ​ The quickest and easiest way to cure it is with an OTC anti-fungal cream like this one. ​ OR: You can make my pit-rot-bomb by mixing these: OTC antifungal cream, OTC cortisonze ointment, and any zinc based baby bum cream like SudoCreme. ​ Apply to the armpit thrush and make sure to remove the top layer of your deo stick with an antibacterial wipe to be safe. ​ Also please remember: I am NOT a Dr, just an armpit-obsessed research junkie; so if you feel, instinctively, that something is not right; please seek urgent medical advice from a licensed dermatologist! ​ I found this article super relevant and interesting too...
  • Is it safe for pregnancy?
    We have had multiple pregnant and breastfeeding woman use (and love) our products! However, it’s always best to consult your Dr. With any concerns or queries first. Do not use the Wicks Bubblegum flavour in pregnancy as it contains Wintergreen essential oil.
  • what are the T&C's for a refund?
    1. This must be your first time using the Deo. The refund offered is on one Deodorant stick only irrelevant of flavour. The different scents are just for fun and have no impact on the efficacy of the deo. ​ 2. You need to go through our screening questionnaire and make changes if necessary. ​ 3. You will need to perform our Deo Test. ​ 4. You will need to return the Deo to us (in the same way you would need to return a faulty product to the store in a regular retail setting). ​ 5. There is only one refund offered per customer. ​ 6. We do NOT offer our stink-free refund for Bicarb-Burn / Thrush in the same way antibiotics can cause thrush; so can our Deo.
  • I used your Deodorant but I Still Stink, help?
    This is very, very, likely because of the items of clothing you are wearing! Bacteria lodges itself into the fibres of certain fabrics. Our deodorant won’t work if there is odour-causing bacteria living inside the armpit fabric of your clothing. This will need to be vigorously treated with a thick paste made of bicarb and water. Pretreat the patch of fabric by wetting it and then pouring on a generous layer of Bicarb. Let it sit for about an hour and then chuck in the wash as normal. Personally, I need to repeat this once every 6-8 months. You should really perform our Deo Test urgently! If this doesn't help then please e-mail privately on simipennpersonal@gmail.comso we can walk through the assessment process and questions together.
  • How long will it last?
    If used correctly (one - two swipe/s, up and down, per armpit, per day) the stick deodorant should last 6-8 weeks.
  • What is the shelf life of the deo?
    The Deo does not contain any water and, as such, can be considered non-perishable. Please note, however, that we use only the purest essential oils and, as such, these may colour the deo over time. Further more the texture and consistency of our deo may vary slightly over time as our ingredients are 100% natural. We also find that our deo is slightly softer in hotter weather and slightly harder in colder weather.
  • My Underarms have turned very dark /black?
    Natural Deodorants contain Sodium Bicarbonate which changes the PH of the surface of your skin. Bicarb is an alkaliser. Normal skin has a PH of 5.5. The armpits are 6.0; and Bicarb is a whopping 9.0. Plus our Body’s PH is constantly vacillating based on a multitude of factors; but if you want the intense odour killing power of bicarb, without the toxic chemicals of conventional deo, then you have to play your hand. Your body's PH is controlled by your gut - if your gut isn't perfectly Healhty this will be a perpetual problem. As a long term solution we recommend resetting your gut. In the meantime use this mask on your pits: Create a thick paste of: turmeric powder (2 spoons), honey (ideally raw), fresh lemon juice (from one lemon), and thick, full cream, plain yogurt. Spread over the entire armpit and leave for 15-25 minutes. If none of this helps then please seek medical attention from a Dermatologist.
  • Do you have one for men?
    Our Deodorant is 100% Gender-Neutral and suitable for any/all genders and bodies.
  • Do you supply any stores?
    We are a strictly e-commerce business HOWEVER we keep a limited supply of products at ‘Feel Healthy’ in Glenhazel, JHB. The store is located in the Hollywood Centre on Northfield Avenue.
  • Can I use this on a child?
    The short answer is yes; We have had great success with stinky children as young as seven years old. However, it’s always best to consult your Dr. With any concerns or queries first.
  • How do I Use The Product?
    The crowning glory of the Mothers’ Nature range. Our stick deodorant will eliminate odour no matter how foul and keep you 100% fresh for 24 hours or longer (from the time you apply until the time you wash it off!). Made with only 100% natural ingredients. There will be a faint smell of organic essential oils when you apply; but a perfectly neutral smell under the arms throughout the day. Disclaimer: this product contains sodium bicarbonate which will alkalise the surface of the skin. Symptoms include: bicarb "burn", discolouration of the skin, and shedding of underarm skin. See above for remedies. If reaction does not pass after 2-4 weeks seek medical attention. This is not an antiperspirant. You WILL sweat. You WILL NOT smell. ​ KEEP YOUR BOOBS SAFE!
  • Will the Deo stain my clothes?
    No more than any other store bought deodorant. However, if you are getting oily, stained patched under your arms you are likely using too much. We recommend pretreating with either a paste, made of bicarb and water, or with good, old, Sunlight Bar Soap. Make a thick lather and leave in the sun for an hour. (NB: separate whites, lights, and darks!) Do not rinse. Chuck in the wash as normal.
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