*Please Note: This page constitutes our official Disclaimer and T&C's.
Before Reading our FAQ-disclaimer I would like to say this:
The best advice I can give you about moving to my deo is to persevere!
If you truly want to Never Stink Again then you have to give your body a chance to adapt. Use the smallest amount of deo every day and don't take a break. If you experience any of the common change-over symptoms then we have all the remedies listed below.
You may have a few days of discomfort but we have yet to find someone who didn't feel that "pushing through" was, ultimately, SO WORTH IT!
(Also, something WEIRDLY counterintuitive, that really works,
is to quit all soap once you've made the switch to our Deo.
Mad, but effective).
All my love and Smooches,
Q 1: I am having a SEVERE reaction under my arms. I have, what looks like, cystic acne and swollen lumps.
After serving close to 10 000 woman with our life-changing natural deodorant, we have discovered this:
Staph (Staphylococcus) bacteria can live dormant inside the NOSE! And, because switching to our deodorant is, as much, an olfactory experience as it is an excretory experience, it is possible that a Staph infection is triggered, and then manifests under the arms, as boils. This is true is the exact same measure with Candida Fungus (Candida Albicans).
These can be treated with either a cortisone, antibiotic-cream, under the arms, or an anti-fungul cream; and prevented by using an anti-bacterial and/or anti-fungal cream inside the nose, once a month. Any decent pharmacist should be able to assist you with OTC versions of these.
If this does not help please seek urgent medical attention from a Dermatologist.
Q 2: I have: a flat red burn / flaking skin / persistent itching under my arms - what must I do?
A common misconception is that the sodium bicarbonate in natural deodorants causes Bicarb BURN. But the resultant redness (and other potential, short-term side effects) is actually caused because the PH of the skin’s surface is now out of whack. It is, in fact NOT a burn at all...
Normal skin has a PH of 5.5. The armpits are 6.0; and Bicarb is a whopping 9.0.
Bicarb is an alkaliser. Our Body’s PH is constantly vacillating based on a multitude of factors; but if you want the intense odour killing power of bicarb, without the toxic chemicals of conventional deo, then you have to play your hand.
We recommend that you use SudoCream (as in the baby bum-cream)... It's Literally INCREDIBLE as a remedy because of its Zinc Base! OR any Calendula oitnment.
We recommend using this at night, after a bath, on clean and dry underarms.
Rub it in.
The zinc-based bum cream will therefore have the entire night to “work” without any interference.
Then, in the morning, use the deo as normal.
You will likely wake up very stinky.
This is a good thing.
You do not need to shower again, just use our deo over the smell and it will literally eat the shtünk, and eliminate it!
If you have itching, alone, without any other "side effects"; then it is possible you are allergic to the scent in your particular Deo.
This is because we use the purest essential oils in our products which come directly from the plant or flower itself.
So, for example, if you are allergic to roses (sneeze when you smell them etc)
then it's possible our Rose Deo will make you itch. We recommend switching to unscented.
If none of this helps then please seek urgent medical attention from a Dermatologist.
Q 3: I used your Deodorant but I Still Stink, help?
This is very, very, likely because of the items of clothing you are wearing!
Bacteria lodges itself into the fibres of certain fabrics. Our deodorant won’t work if there is odour-causing bacteria living inside the armpit fabric of your clothing. This will need to be vigorously treated with a thick paste made of bicarb and water. Pretreat the patch of fabric by wetting it and then pouring on a generous layer of Bicarb. Let it sit for about an hour and then chuck in the wash as normal. Personally, I need to repeat this once every 6-8 months.
You should really perform our Deo Test urgently!
If this doesn't help then please e-mail privately on email@example.com so we can walk through the assessment process and questions together.
Q 4: My Underarms have turned very dark /black?
Natural Deodorants contain Sodium Bicarbonate which changes the PH of the surface of your skin.
Bicarb is an alkaliser. Normal skin has a PH of 5.5. The armpits are 6.0; and Bicarb is a whopping 9.0.
Plus our Body’s PH is constantly vacillating based on a multitude of factors;
but if you want the intense odour killing power of bicarb, without the toxic chemicals of conventional deo,
then you have to play your hand.
Your body's PH is controlled by your gut - if your gut isn't perfectly Healhty this will be a perpetual problem.
As a long term solution we recommend resetting your gut.
The book: 'Gut Well Soon' is an amazing resource here.
However we have found two outstanding ways to treat the darkening:
Squeeze a generous amount of lemon juice from (ideally an organic) lemon onto a cotton swab or ball. Use this to swab your entire underarm before bed. Make sure your pits are 100% clean. Sleep with the lemon juice under your arms and wash it off in the morning before applying Deo.
Create a thick paste of: turmeric powder (2 spoons), honey (ideally raw), fresh lemon juice (from one lemon), and thick, full cream, plain yogurt. Spread over the entire armpit and leave for 15-25 minutes.
We also find that gently exfoliating the pits once a week helps a lot!
If none of this helps then please seek medical attention from a Dermatologist.
Q 5: Can I use this on a child?
We have had great success with stinky children as young as seven years old. However, it’s always best to consult your Dr. With any concerns or queries first.
Q 6: Can I buy this for my husband?
Our Deodorant is 100% Gender-Neutral and suitable for any/all genders and bodies.
Q 7: Is it safe for pregnancy?
We have had multiple pregnant and breastfeeding woman use (and love) our products! However, it’s always best to consult your Dr. With any concerns or queries first. Do not use the Wicks Bubblegum flavour in pregnancy as it contains Wintergreen essential oil.
Q 8: Will the Deo stain my clothes?
No more than any other store bought deodorant.
However, if you are getting oily, stained patched under your arms you are likely using too much.
We recommend pretreating with either a paste, made of bicarb and water, or with good, old, Sunlight Bar Soap.
Make a thick lather and leave in the sun for an hour. (NB: separate whites, lights, and darks!)
Do not rinse.
Chuck in the wash as normal.
Q 9: How long will it last?
If used correctly (one - two swipe/s, up and down, per armpit, per day) the stick deodorant should last 6-8 weeks.
Q 10: Do you supply any stores?
We are a strictly e-commerce business HOWEVER we keep a limited supply of products at
‘Feel Healthy’ in Glenhazel, JHB.
The store is located in the Hollywood Centre on Northfield Avenue.
Q 11: What is the shelf life of the deo?
The Deo does not contain any water and, as such, can be considered non-perishable.
Please note, however, that we use only the purest essential oils and, as such, these may colour the deo over time.
Further more the texture and consistency of our deo may vary slightly over time as our ingredients are 100% natural.
We also find that our deo is slightly softer in hotter weather and slightly harder in colder weather.
Q 12: Can I use the deo after I shave?
Q 13: Why is your product packaged in plastic?
I have done an insane amount of research into this because I am psychotic about saving the planet. My family of 5 even live in a tiny house i've dubbed the ecopod. Its 55 squares. But I digress…
So the whole plastic thing is actually very counterintuitive. The carbon footprint to produce plastic is 1/1000th of any natural, or organic matter, eg. paper or linen. Plus hard plastic (which our container is) is the most widely recycled substance in the country (and, indeed the planet).
PLUS natural containers such as glass, cotton, linen, or paper actually release methane gas into the atmospheres UNLESS they are disposed of by composting. MOST people know about recycling but hardly anyone actually knows about composting - or does it properly.
So taking peoples’ ignorance into account; I have to assume that when they dispose of their container, the very best I can hope for is, recycling. I can’t assume they will know to compost a natural container and I don’t want to be response for someone “throwing away” the container because its natural, and then that container ends up in landfill, and, because of the compression without oxygen it releases methane into the atmosphere.
Ironically, plastic, when in landfill, does not release any methane.
The plastic in the oceans, on the other hand, is actually from littering. Which is a person to person issue. It’s not from responsible, municipal managed waste disposal.
Q 14: But, How do I Use The Products?
The crowning glory of the Mothers’ Nature range. Our stick deodorant will eliminate odour no matter how foul and keep you 100% fresh for 24 hours or longer (from the time you apply until the time you wash it off!).
Made with only 100% natural ingredients. There will be a faint smell of organic essential oils when you apply; but a perfectly neutral smell under the arms throughout the day.
Disclaimer: this product contains sodium bicarbonate which will alkalise the surface of the skin.
Symptoms include: bicarb "burn", discolouration of the skin, and shedding of underarm skin. See above for remedies.
If reaction does not pass after 2-4 weeks seek medical attention.
This is not an antiperspirant.
You WILL sweat. You WILL NOT smell.
2. Soap Bar
Hand made, hot and cold process, cured soap bar. Suitable for full body use, face, hair, and most importantly those shtünky PITS!
Made with only 100% natural ingredients: coconut oil, lye, water, homegrown herbs and leaves, essential oil.
Simply lather directly onto wet skin. Rinse as normal.
3. Underarm Detox Mask
Sometimes the process of moving to natural deo can cause symptoms and detox. DO NOT FEAR. Using an underarm, clay mask will help drastically speed up this process and clear out toxins from under your arms so that they can get back to doing what they do best... SWEAT!
Mix a tablespoon of water with the top layer of our clay mask mix. Create a mud-like consistency. Apply liberally to armpits. Allow to dry thoroughly. Rinse off with warm water. Feel like royalty.
KEEP YOUR BOOBS SAFE!
Q 15: What are the T&C's for the refund?
1. This must be your first time using the Deo.
2. You need to go through our screening questionnaire and make changes if necessary.
3. You will need to perform our Deo Test.
4. You will need to return the Deo to us (in the same way you would need to return a faulty product to the store in a regular retail setting).